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Company Policies

Return Policy

  • European customers can return their products to our address in Europe. Customers from other countries will need to send their products to our warehouse in China.
  • Products with no quality-related issues can be returned within 14 days of receiving your order.
  • Any product that has been used does not qualify for a return. Returned items must be unused, with original packaging.
  • If something is wrong with the product, we can offer you an exchange or repair service. In that case, we will be responsible for all shipping fees. If on a product doesn't write the warranty period, it is 30 days.


Privacy Policy

  • respects your privacy and takes your online safety seriously.
  • In purpose to order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, credit card number, and country.
  • With your e-mail address you can: get some discounts or sign up for our newsletter.
  • Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time.
  • We ask for an email address and location along with the submission of all product reviews. 
  • We use your personal information to process your order and provide you with customer service. We will use your personal information to communicate with you about our Site and your orders or through the newsletter. We may send you a confirmation email after you register.
  • We do not sell, rent, or otherwise disclose your personal or financial information to anyone, except delivery partners, like most online retailers.
  • If you are under the age of 12, please do not submit any personal information to us, and rely on a parent


Terms of Use

  • You may not reproduce, distribute, sell or translate this Site unless it is permitted by in writing.
  • You may not make any commercial use of the Site.
  • You shall not upload any bugs, viruses, worms, Trojan horses or other harmful codes.
  • This “site” is owned by Qtech design d.o.o. [VAT: HR97936376003 registered under Croatian laws with registered address at Laslovačka 1, 10 040 Zagreb, Croatia.
  • Copyright: All text, photographs or other images, icons, logos, slogans and other contents on the website belongs exclusively to or its appropriate content suppliers. You may not use, reproduce, copy, publish, sell and distribute any of the content. recognizes and respects all copyrights and trademarks.


Intellectual Property / Infringement Policy

  • If you are an intellectual property rights owner and you believe that ChicPorter.Com sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, please contact us at and we will see what to do.  
  • Please note that there may be certain orders that we are unable to accept and must cancel. reserves the right, at discretion, to refuse or cancel any order for any reason.